Topic 3: Following These 5 Steps Will Simplify the Systematisation Process 5m 0s
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5 Steps to Simpllify the Systemtisation process from Philip Arnfield on Vimeo.
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This List of Questions May Help With the System Design Process
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What is it that is causing me frustration?
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Are there specific people inside or outside of the business that seem to be the cause of this frustration?
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What is it these people do that is causing these bad outcomes to occur?
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If it is not people causing the problem, what is? And what is this thing doing to cause the bad outcome?
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What would you like these people to do instead of what they currently do?
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Are there any resources you need to supply to ensure the behaviour changes?
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Is there any training required to change the behaviour?
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Would a checklist help?
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Is everyone aware of your expectations?
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Have you discussed your concerns with the people involved?
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Does the team have any suggestions as to a solution?
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What does the system that will fix this problem look like?
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Would it help to prepare a flowchart, with pictures, outlining the system?
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