Overcome your most frustrating operational challenges, one by one, build a better business

Every business has the potential to improve

Better Business Life

What Does a Better Business Look Like for You...

You can be sure whoever coined the phrase, money can’t buy you happiness, did not own a business, because stronger cash flow goes a long way to solving the many problems encountered.

There is a shortage of workers across all industries. Those businesses that win the war for talent will be best placed to profit from the opportunities abounding in the recovering economy.
The existence of well established operating systems, and clearly articulated Performance Standards, will create consistency of outcomes and workplaces where employees do the right thing, the first time.
 

Every business has a key profit driver and it is not sales revenue! You need to know what it is for your business, quantify a target range this performance indicator must sit within to achieve the desired level of profitability, and create a reporting framework whereby actual performance is measured relative to the target.

Businesses that exceed their customer’s expectations generate higher profits than the industry average. It is that simple.

More customers; fewer customers; knowing operations will run smoothly- even when you are not there; a clear exit strategy; spending more time with friends & family; working only with customers who are the right fit; effective delegation; industry or peer recognition; more time for research & innovation or development across a number of business functions.

6 Reasons Why You Will Love

Specifics

You will overcome the specific challenges facing your business.

Solutions 

This is a problem-solving service, not a training program. Accordingly, the activities you undertake will result in the creation of processes within your business that will be of enduring benefit.

Time-efficient

You are short on time and we don’t waste it. 

Continuity

There is no requirement for you to change accountants or interrupt important professional relationships. This process is an adjunct to the existing services you receive, not a replacement. The likelihood is, we will be asking you to engage with accountants even more than you already do. 

Expertise

Philip Arnfield our founder and principal advisor is a Chartered Accountant with more than 35 years of experience helping business owners increase profit, strengthen cash flow, develop systems and build businesses that work.

The Guarantee

If you do not achieve the outcomes you expect, there is no charge. This uncomplicated but powerful guarantee places the onus on us to deliver what we promise, and that is a better business – however you wish to define better.

Why . ?

To be better at anything requires 3 skills

The ability to recognise your areas of weakness.
(This is not difficult)
Finding solutions to the problems you face.
(This will be easier than you may think)
The ability to implement the chosen solution
(This is where business owners stumble and it is, therefore, the focus of our service)
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Philip Arnfield

Solutions to all the challenges you face in business are known! Experience tells me this is so, as does the behaviour of successful businesses around Australia. The problem is not knowing what to do, it's knowing how to do it.

Management's inability to prioritise the implementation of well-accepted strategies is the reason businesses fail to achieve their full potential.

Philip Arnfield

Registration of Interest

We will contact you for an initial discussion

The strategies underpinning the solutions to all your business problems will be found in these 7 core activity modules.

Profit Improvement

Pricing Strategy

The price you charge, more than any other business variable has the greatest impact on the profit you earn. In this module, you will learn how to introduce pricing strategies to significantly lift margins and cash flow while not driving away price-sensitive customers.

Profit Improvement

What Gets Measured, Gets Managed

What gets measured gets managed, but when it comes to profit improvement business owners usually measure the wrong things. In every business, there is a key driver of profitability – a leaver capable of driving a quantum improvement to cash flow. In this module, you will discover what it is for your business and establish a weekly reporting system to alert you to problems as they arise as opposed to 6 months after the event.

Customer Service Excellence

Reflect for a moment on the businesses you know that are outstandingly successful. How did it happen? What is their secret? Chances are their ability to identify what their customers regard as important and then satisfying those wants better than their competitors is at the centre of their success. By completing this module you will not leave customer service to chance, you will build a customer service system that defines how your business interacts with its customers at every point of customer contact; before the sale or service delivery, during the sales process, and after the sale.

Sales & Marketing Essentials

What gets measured gets managed, but when it comes to profit improvement business owners usually measure the wrong things. In every business, there is a key driver of profitability – a leaver capable of driving a quantum improvement to cash flow. In this module, you will discover what it is for your business and establish a weekly reporting system to alert you to problems as they arise as opposed to 6 months after the event.

Financial Management Essentials

As a result of completing this module, you will introduce a monthly reporting system providing essential information as to the financial health of the business and how it is tracking relative to the aspirations you hold for the future.

Performance Standards & Systems Development

This module delivers you a step by step systems development process that will transform your business into a perfectly organised enterprise producing consistent outcomes for customers, staff, and owners. (What are you waiting for? Schedule a planning session now).

People & Skills Development - Building an Organisation of Giants

The key to attracting and retaining great employees is to create the circumstances that allow ordinary people to excel. You do this by articulating a clear vision for the business and each individuals role; providing real jobs; creating a positive environment; building trust & respect; encouraging innovation & continuous improvement; developing a team culture; training the team, and compensating them well.