Cash flow is the lifeblood of a business, it makes problem solving easier and allows us to take advantage of more opportunities. Through the implementation of 3 strategies common to successful enterprises your business will achieve an immediate and significant boost to cash flow without the need for a further investment in people equipment or other resources.

Improved cash flow positions your enterprise to attract and retain the best talent in a labour market where demand far exceeds supply. You will learn setting appropriate remuneration levels is important but so to establishing long-term retention schemes for key employees, creating a winning culture people want to be a part the development of meaningful career paths.

The implementation and monitoring of Performance Standards is the secret to achieving consistency of outcomes across all operational processes. This is a lot easier to accomplish than most business owners believe, delivering a result whereby you know the way your employees do business is the most effective way and gives you the confidence the business will be able to perform even when you are not present.

Think about businesses that you admire, ones that work like clockwork, have good employees, and seem to outperform their competitors. At the heart of their success will be a Customer Service System. Through the introduction of agreed to behaviours it is possible to define how your business interacts with its customers at every point of customer contact, before the sale or service delivery, during the sales process, and after the sale.

Accountability drives results and when you introduce a Management Control Plan the outcome will be solutions to problems, measurable improvement in all aspects of the business, a plan for future growth & development and a realistic Action Plans designed to ensure your vision is achieved.

During the early weeks of this program, you will segment your products services and customers and be clear as to which ones are profitable and the ones where adjustments to the service offering is required. At the back end of the program your sales and marketing plans will be developed or refined so as to focus on the attraction of a steady stream of “A Class” customers and jobs.

Every business has a key profit driver, it is likely to be one of these: margin per hour; margin per job; margin per machine hour; margin per kilometre; margin per hectare; margin per machine; margin per shift; margin per square metre, margin per sitting or plate. It will be margin per something. We will help you discover what it is for your business, quantify a target range this performance indicator must sit within to achieve the desired level of profitability, create a reporting framework whereby actual performance is measured relative to the target.